Terms & Conditions

Please review the following Terms and Conditions of Use attentively before accessing or using this website. By using this site, all users acknowledge that their access to and utilization of this site are subject to the subsequent terms and conditions, as well as other relevant laws. By utilizing this website and selecting the “Agree” box during the checkout process, you signify your acceptance of these Terms and Conditions of Use. If you do not agree to abide by these Terms and Conditions of Use, kindly refrain from using this website.

Welcome to the terms and conditions (“Terms”) of Greens & Beans (“us, we, our”). These Terms govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. Please read the following carefully:

Age Requirement:

• You must be at least 21 years old to use and purchase products from our website. By accessing our website, you confirm that you are of legal age to enter into binding contracts.

Account Integrity:

• You are responsible for maintaining the integrity and security of any account you create with us, including your password and login credentials. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

Compliance with Local Laws:

• You are responsible for understanding and complying with all local laws, regulations, and restrictions related to the purchase, possession, and use of our products in your jurisdiction.

Risk and Loss:

• You acknowledge and agree that the use of our products involves inherent risks, including but not limited to allergic reactions, adverse effects, and misuse.
• Greens & Beans is not liable for any loss, damage, injury, or harm resulting from the use or misuse of our products.

Prohibited Conduct:

• You agree not to engage in any conduct that violates these Terms or applicable laws, including but not limited to:
  • Harassment, bullying, or use of abusive language on our website.
  • Unauthorized use or access of our website or services.
  • Distribution of spam, malware, or other harmful content.
• Violation of these terms may result in the termination of your account and forfeiture of any rewards points or benefits associated with your account.

FDA Disclaimer:

• Our products are not intended to diagnose, treat, cure, or prevent any medical condition. The information provided on our website is for informational purposes only and should not be considered medical advice.
• You acknowledge and understand that the use of our products is at your own risk, and you should consult with a healthcare professional before using any dietary supplements or wellness products.

Intellectual Property:

• All content, trademarks, logos, and intellectual property displayed on our website are the property of Greens & Beans or its licensors and are protected by copyright and other intellectual property laws.
• You may not use, reproduce, modify, or distribute any content from our website without prior written permission from Greens & Beans.

Changes to Terms:

• We reserve the right to update, amend, or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
• By continuing to use our website after any modifications to these Terms, you agree to be bound by the updated Terms.

Review Requests:

• As part of our commitment to providing exceptional service and enhancing the shopping experience, we may send customers an email requesting feedback on the products they have purchased. Your valuable input helps us understand your preferences and ensures that we continue to offer high-quality products and services tailored to your needs. We greatly appreciate your participation in providing feedback, as it enables us to continually improve and better serve you. Your reviews also assist other customers in making informed decisions about their purchases.

Rewards Program:

By participating in the Greens & Beans Rewards Program, you agree to the following terms and conditions:

1. Eligibility:

• Our Rewards Program is open to all customers aged 21 and above who create an account on our website or sign up in-store.

2. Earning Points:

• Members earn 2.5% back on eligible purchases made online or in-store.
• Points are awarded based on the final purchase amount after any discounts or coupons are applied.
• Points will not be awarded for taxes, shipping fees, or purchases made using gift cards or gift cards.

4. Redemption:

• Points can be redeemed online or in-store.
• Points cannot be redeemed for cash or transferred to another account.

5. Point Expiry:

• Points do not expire as long as the member’s account remains active.
• Inactive accounts with no purchases for 12 consecutive months may have their points forfeited at the discretion of Greens & Beans.

6. Account Responsibility:

• Members are responsible for maintaining the security of their account login information.
• Greens & Beans is not responsible for unauthorized use of a member’s account.

7. Program Modifications:

• We reserve the right to modify or terminate the Rewards Program at any time without prior notice.
• Changes to the program, including point values and redemption options, will be communicated to members through email or on our website.

8. Privacy Policy:

• Personal information collected for the Rewards Program will be used in accordance with our Privacy Policy.

By participating in our rewards program, you agree to abide by these terms and conditions. Greens & Beans reserves the right to interpret these terms and conditions and to make decisions regarding the Rewards Program at its sole discretion.

Privacy Policy

At Greens & Beans, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and related services. Please read the following carefully to understand our practices regarding your personal data:

Information We Collect:

• We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, or interact with our services.
• The types of personal information we may collect include but are not limited to: name, email address, mailing address, phone number, payment information, and demographic information.

How We Use Your Information:

• We may use the information we collect from you to:
  • Process and fulfill your orders.
  • Communicate with you about your orders, products, and services.
  • Provide customer support and respond to your inquiries.
  • Send you promotional emails, newsletters, and marketing communications.
  • Improve our website, products, and services.
  • Prevent fraud and enhance security.
  • Comply with legal and regulatory requirements.

Data Security:

• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
• We use encryption technology, secure servers, and firewalls to safeguard your data and ensure its confidentiality.

Third-Party Services:

• We may share your personal information with trusted third-party service providers to facilitate order processing, payment processing, shipping, and other business operations.
• These third-party service providers are contractually obligated to protect your personal information and only use it for the purposes specified by us.

Cookies and Tracking Technologies:

• We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.
• Cookies are small files stored on your device that allow us to recognize and remember you during your visits to our website.
• You have the option to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to certain features and functionality of our website.

Your Rights and Choices:

• You have the right to access, update, or delete your personal information at any time.
• You may opt-out of receiving promotional communications from us by following the instructions provided in our emails or contacting us directly.
• Please note that certain communications, such as order confirmations and transactional emails, are necessary for the performance of our services and cannot be opted out of.

Adult Use Privacy:

• Our website is not intended for people under the age of 21. We do not knowingly collect personal information from people under the age of 21 without parental consent.

Changes to This Privacy Policy:

• We reserve the right to update, amend, or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
• We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Shipping Policy

Welcome to our shipping policy. We are committed to providing efficient and reliable shipping services for all our customers. Please read the following detailed shipping policy for important information regarding shipping methods, processing times, tracking, and more:

Shipping Methods and Carriers:

• We offer a variety of shipping methods to accommodate your needs, including Flat-rate and In-store pick-up shipping options.
• Shipping carriers include USPS, FedEx, and UPS depending on your location and shipping method selected at checkout.

Processing Time:

• Orders are typically processed and shipped within 1-2 business days after payment verification, unless otherwise stated.
• Processing times may vary during peak seasons, holidays, or promotional periods.

Shipping Costs:

• Shipping costs are $5 for most Flat-rate packages, extra fees may be applied to shipments that have items classified as “heavy”.
• Shipping costs are displayed at checkout and may vary depending on your location, items, and shipping preferences.

Domestic and International Shipping:

• We offer both domestic and international shipping to select countries.
• International shipping rates, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
• Please check with your local customs office for information on customs clearance procedures and import restrictions.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
• Tracking information allows you to monitor the status and location of your package during transit.
• Please allow up to 24-48 hours for tracking information to be updated by the shipping carrier.

Delivery Times:

• Delivery times vary depending on your location, shipping method selected, and shipping carrier.
• Estimated delivery times are provided in tracking emails for your reference but are not guaranteed.
• Delays may occur due to factors beyond our control, such as inclement weather, customs processing, or unforeseen circumstances.

Delivery Attempts and Signature Requirements:

• Most shipments do not require a signature upon delivery unless specified otherwise.
• If a signature is required and no one is available to sign for the package, the carrier may attempt delivery on subsequent business days or hold the package for pickup at a local facility.

Lost or Stolen Packages:

• Greens & Beans is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier.
• If you suspect that your package has been lost or stolen, please contact the shipping carrier directly to file a claim and request further assistance.

Address Accuracy and Corrections:

• It is the customer’s responsibility to provide accurate and complete shipping information at the time of checkout.
• Greens & Beans is not responsible for delays or additional charges resulting from incorrect or incomplete shipping addresses.
• Please double-check your shipping information before submitting your order to ensure accuracy.

Shipping Restrictions:

• Certain products may be subject to shipping restrictions or regulations in certain regions or countries.
• Please review our product listings and shipping information carefully to ensure compliance with local laws and regulations.

Return Policy

Welcome to the return policy of Greens & Beans. We are dedicated to providing exceptional service and ensuring your satisfaction with every purchase. Please read the following detailed return policy for important information regarding returns, exchanges, and refunds:

Eligibility and Conditions:

• Returns are accepted for eligible items within 7 days of the delivery date.
• To be eligible for a return, items must be unused, undamaged, and in their original packaging.
• All returns must include proof of purchase, such as a receipt or order confirmation.

Cosmetic Damage Reporting:

• Any cosmetic damage from the manufacturer must be reported within 24 hours of delivery. Please inspect your items upon delivery and notify us immediately if you notice any cosmetic defects.

Non-Returnable Items:

• • Consumable products, such as liquid products, cartridges, and batteries.
  • Products that have been opened, used, or are not in their original condition.
  • Any item not purchased directly from Greens & Beans.

Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us immediately to initiate a return or exchange.
• Proof of damage or defect may be required, such as clear photos or videos showing the issue.

Return Process:

• To initiate a return, please contact our customer service team with your order number.
• Returns without an order number will not be accepted.
• You are responsible for all shipping costs associated with the return.

Return Shipping and Insurance:

• We recommend using a trackable shipping service and purchasing shipping insurance for returns.
• Greens & Beans is not responsible for items lost or damaged during return shipping.

Refunds and Credits:

• Refunds will be issued to the original payment method used for the purchase, within a reasonable timeframe after the return is processed.
• Shipping charges are non-refundable, except in cases where the return is due to an error on our part.
• If a refund cannot be issued to the original payment method, store credit or an alternative refund method may be offered.

Return Processing Fee:

• A 15% return processing fee may be applied to returns that:
  • Are opened and/or non-defective.
  • Show signs of physical damage or user error that could have caused the defect.

Final Sale Items:

• Items marked as promotional are not eligible for return or exchange.

Contact Us

If you have any questions, concerns, or requests regarding these Terms or Policies, please contact us at support@greensandbeansdispensary.com 

Thank you for choosing Greens & Beans. We appreciate your understanding and cooperation with our Terms & Conditions, and we are committed to providing you with a safe and enjoyable online experience.