Welcome to our shipping policy. We are committed to providing efficient and reliable shipping services for all our customers. Please read the following detailed shipping policy for important information regarding shipping methods, processing times, tracking, and more:

Shipping Methods and Carriers:

• We offer a variety of shipping methods to accommodate your needs, including Flat-rate and In-store pick-up shipping options.
• Shipping carriers include USPS, FedEx, and UPS depending on your location and shipping method selected at checkout.

Processing Time:

• Orders are typically processed and shipped within 1-2 business days after payment verification, unless otherwise stated.
• Processing times may vary during peak seasons, holidays, or promotional periods.

Shipping Costs:

• Shipping costs are $5 for most Flat-rate packages, extra fees may be applied to shipments that have items classified as “heavy”.
• Shipping costs are displayed at checkout and may vary depending on your location, items, and shipping preferences.

Domestic and International Shipping:

• We offer both domestic and international shipping to select countries.
• International shipping rates, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
• Please check with your local customs office for information on customs clearance procedures and import restrictions.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
• Tracking information allows you to monitor the status and location of your package during transit.
• Please allow up to 24-48 hours for tracking information to be updated by the shipping carrier.

Delivery Times:

• Delivery times vary depending on your location, shipping method selected, and shipping carrier.
• Estimated delivery times are provided in tracking emails for your reference but are not guaranteed.
• Delays may occur due to factors beyond our control, such as inclement weather, customs processing, or unforeseen circumstances.

Delivery Attempts and Signature Requirements:

• Most shipments do not require a signature upon delivery unless specified otherwise.
• If a signature is required and no one is available to sign for the package, the carrier may attempt delivery on subsequent business days or hold the package for pickup at a local facility.

Lost or Stolen Packages:

• Greens & Beans is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier.
• If you suspect that your package has been lost or stolen, please contact the shipping carrier directly to file a claim and request further assistance.

Address Accuracy and Corrections:

• It is the customer’s responsibility to provide accurate and complete shipping information at the time of checkout.
• Greens & Beans is not responsible for delays or additional charges resulting from incorrect or incomplete shipping addresses.
• Please double-check your shipping information before submitting your order to ensure accuracy.

Shipping Restrictions:

• Certain products may be subject to shipping restrictions or regulations in certain regions or countries.
• Please review our product listings and shipping information carefully to ensure compliance with local laws and regulations.

Contact Us

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

Thank you for choosing Greens & Beans. We appreciate your understanding and cooperation with our shipping policy, and we are committed to providing you with the best possible shipping experience.